SALESFORCE

Managed Services

As your business grows and evolves, your Salesforce instance must keep up and scale. Shift3 gives you access to a highly-skilled team of certified Salesforce admins, strategists and developers, who assist with every aspect of your Salesforce journey from business alignment to technical strategy. Additionally, our Administrator-as-a-Service offering is available for orgs who need on-demand certified admins for either short-term or long-term operational org management.

Our suite of Managed Services helps our clients who need development, standard administration or advanced adminstration support for their orgs. If you don’t have the admin manpower or want to start your org on the right foot, our brilliant Salesforce team will become your brilliant Salesforce team, able to manage the simplest of solutions to the most complex customizations. Let us handle your org management, so you can get back to managing and growing your business.

The Benefits of Managed Services

The ins and outs of daily org management are a cinch if you have the right admin in place to 1) oversee the platform 2) configure and maintain it correctly 3) stay on top of seasonal releases three times a year and 4) train all the users in the appropriate practices. Commonly, the admin who handles all of these tasks is thrust into that position accidentally, leaving the admin to navigate the platform under duress and performing triage on issues with user experience. 

Our team will step in to help you save money, time and short-term headaches associated with maintaining and optimizing your Salesforce instance. We’ll manage updates and releases, establish best practices within the user experience, customize your instance to enhance workflows, and most of all, expand your team’s bandwidth by taking it all on for them.

Our Experts Become Your Experts

Our stack of certifications is no joke. Our team is brilliant. And if you hire us to manage your org, you get to experience that brilliance and reap the benefits. Not only do our proactive administrators walk-the-walk in every aspect of Salesforce management, they will use their awesomesauce to convert time and technology into meaningful business success for you. We’re masters at processing updates and we’re ninja warriors when it comes to synthesizing releases. Breathe a sigh of relief knowing you don’t have to learn it because we got you.

Training and Support

Leveraging our Managed Services means that eventually, there will be a time where we’ll have to have a strategic hand off of your org to your new team. This is where training and change management will become integral—and guess what—we’re pros at that too. Whether we’re training new or experienced staff, we’ll be both a guide and a resource for the administrators taking the reins of your brand new org.  

Cost Effective

Salesforce is a cutting-edge platform, so sometimes businesses hire specialists that are highly trained, in-demand and very expensive. Whether you have a small or large business, bringing on a full-time Salesforce specialist may not be cost effective. While there may be months where critical Salesforce updates are being made, chances are that your business will not need a full-time, salaried specialist. By hiring us as a partner, you pay per project. You can relax knowing that you have the support when you need it and that you’re not paying for it when you don’t.